For detox, residential, PHP/IOP, and outpatient programs

The AI-native EMR + CRM for behavioral health facilities.

Navix replaces five systems with one record and one login. 22 named AI agents write the notes, work admissions, and check every chart. Your team reviews and signs.

  • Live in 4 to 8 weeks on average
  • Priced by census, AI included
  • HIPAA compliant
  • Drummond certified
  • SOC 2 Type 1 in progress
The Navix Hub home screen: today's tasks by type, the facility census, and announcements.

Bridgeside Recovery got 2+ hours a day back per clinician.

“My clinicians had been buried in documentation. We switched to Navix and they each save a couple of hours a day, the kind of time you can't buy back any other way.”

Director of Operations, Bridgeside Recovery
Long Beach, CA · 142 beds · live on Navix in five weeks
100+
active facilities
1,000
clinicians on Navix
22+
AI agents in production
40 to 63%
less time on notes with NavixScribe and AI form-fill

“I can ask Navix Intelligence any question about clients or any data point and it answers it. It changed our company.”

Real Deal RecoveryChief Executive

“We had never had a CRM before. Navix comes with one and our admissions process is streamlined and far more efficient.”

Stateless Behavioral HealthAdmissions Lead

Compliance gaps kept surfacing at audit time. Within weeks of going live on the Navix compliance module, audit preparation ran through the compliance agent in place of a chart-by-chart review.

Northeast CareBehavioral health provider

Outcomes reported by the facilities named. Results vary by program, staffing, and workflow.

Three charting fixes that left five systems in place.

  • An incumbent EMR plus an AI add-on

    The note gets faster. Admissions, UR, and compliance still live in other tools, and the AI bill grows with every hire.

  • A generalist or hospital EMR

    No ASAM or LOCUS-aware utilization review, 42 CFR Part 2 handled by workaround, and group programming bolted on afterward.

  • A standalone AI scribe on the old EMR

    The transcript still gets pasted into a chart that does not know the patient, the payer, or the level of care.

Navix was built so the system does that work and your people supervise it.

Agents draft the work. Your team signs it.

22 named agents are in production. Every action is logged, and a person signs every note and approves every submission.

See all 22 agents
Navix Hub · Progress noteDraft, needs your signature

Individual session · 52 minutes · SOAP template

“Sleep is up to about six hours. Cravings, maybe a three out of ten this week.”

SReports sleep improved to 6 hours a night. Cravings 3 out of 10.
OAlert and oriented. Affect brighter than last session.
AModerate opioid use disorder, stable on buprenorphine.
PContinue MAT. Add the sleep hygiene group on Thursdays.
Drafted by NavixScribe from the sessionReview and sign

What switching takes, what it costs, and how you leave.

The same answers are written into our terms of use.

Implementation

4 to 8 weeks

The average go-live, run by our team

  • A dedicated customer success manager from kickoff through renewal
  • Data migration, configuration, forms, and integrations done by Navix
  • Parallel running until you choose the cutover date
See how implementation works
Pricing

Priced by census

Per location, never per seat

  • Tiered by Average Daily Census, so the bill tracks your program and not your headcount
  • $650 per month Startup tier for new facilities
  • The full AI bundle is included with a usage allowance. Usage beyond it bills at published per-unit rates
See pricing
Your exit

Five business days

A full export, on request

  • Export your records yourself at any time, at no charge
  • A complete export in JSON and HL7 FHIR R4 within five business days of a written request, for a flat $500 fee, during the 90-day export period
  • A public REST API and MCP servers, and a HIPAA BAA you can execute online
Read or execute the BAA

Questions operators ask before the demo.

Or ask a person. Call 855-490-1982 or email connect@navixhealth.com.

Read all the FAQs
What is Navix Health?

Navix Health is an AI-native EMR and CRM built only for behavioral health treatment facilities: detox, residential, PHP/IOP, outpatient stabilization, and sober living. It combines an admissions CRM, electronic medical records, and 22+ named AI agents in a single login.

Who is Navix Health for?

Behavioral health and addiction treatment facilities and practices: detox, residential, PHP/IOP, outpatient stabilization, and sober living, plus private and group practices, across mental health, substance use disorders, eating disorders, and dual diagnosis.

Is Navix Health HIPAA compliant?

Yes. Navix is HIPAA compliant with a Business Associate Agreement available to all customers, supports 42 CFR Part 2 for substance use records, has a SOC 2 Type 1 audit in progress, and is Drummond-certified under the ONC Health IT Certification Program.

How long does Navix Health take to implement?

Facility deployments run 4 to 8 weeks on average, including data migration, configuration, training, and integrations. Professional Edition for practices is self-serve and live the same day.

How is Navix AI billed?

The full Navix AI bundle is included in every Navix Hub facility tier with a usage allowance sized to normal facility volume. Usage beyond the allowance is billed at published per-unit rates, never per seat. Facility pricing itself is per location, tiered by Average Daily Census, with a $650/month Startup tier for new facilities.

Can I get my data out of Navix if I leave?

Yes. Built-in export tools let you export your records yourself at any time at no charge. During the 90-day export period after termination, Navix will also deliver a complete export in JSON and HL7 FHIR R4 within five business days of a written request (CSV on request) for a flat $500 fee. Navix also offers a public REST API and MCP servers during the term.

The next step is a demo on your workflows.

Thirty minutes. Bring a de-identified chart and your intake packet, and we will run admissions, charting, UR, and the AI agents on your forms and your levels of care.

What Navix ships next

Navix AOS, launching in phases

Documentation, compliance, scheduling, and eventually billing run autonomously while clinicians and operators supervise. Agentic RCM launches in 2027.

Talk to the AOS team