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Run a treatment facility by conversation. Every department powered by AI agents. Every system unified into one intelligent fabric. We're building this with our customers — and the next era of behavioral health starts with the operators building it alongside us.
The shift
A typical facility runs 5 to 10 disconnected platforms. EMR, CRM, billing, telehealth, scheduling, compliance, payroll, marketing, banking, lab, e-prescribe. Each owned by a different vendor. None of them talking to each other.
Operators spend their days copying data between systems and chasing answers across browser tabs. Clinicians document instead of doing clinical work. CEOs run their company by reviewing PDFs and dashboards built last quarter.
There's a better answer. We're building it.
What is Navix AOS
AOS sits on top of every system a facility runs and makes them behave as one intelligent platform. We don't replace your stack. We unify it.
AOS connects to every system already in your facility — Navix and non-Navix — and acts as the brain layered on top.
A mobile-first chat interface that lets your CEO and operators ask questions, review alerts, and make decisions in plain English.
Clinical, admissions, billing, HR, finance, marketing, compliance, facilities — each with a dedicated AI agent doing the work.
The CEO Interface
A mobile-first chat connected to every operational system in the company. Ask anything. Get an answer grounded in real data. Make a decision. Move on.
The administrative burden disappears. The CEO's focus shifts entirely to strategy, growth, and vision — where it should have been all along.
The agent layer
Every operational function in your facility powered by a dedicated AI agent. Humans move into oversight roles — managing the agents, not doing the work.
Progress notes, treatment plans, group notes, assessments, utilization review — drafted by AI, signed by clinicians.
Lead intake, insurance verification, bed assignment, welcome communications — handled by an admissions agent end to end.
Claims submission, ERA posting, denial management, payer follow-up, VOB — automated with humans handling exceptions.
Credentialing, staff scheduling, policy compliance, license tracking — credentials never expire silently again.
Payroll routing, expense tracking, financial dashboards — your CFO function in an agent.
Google Ads monitoring, lead scoring, referral tracking — every dollar attributed to admissions.
JCAHO and CARF prep, audit readiness, incident tracking — always survey-ready.
Maintenance requests, vendor management, supply ordering — the building runs itself.
Two of the agentic departments above are live today inside Navix. The rest are part of the AOS vision and being shaped now with our pilot operators.
The Master Operator
The Master Operator Agent is the system-wide intelligence layer with full visibility across every department. It surfaces cross-department flags, resource conflicts, and company-wide alerts in one place.
One person manages the Master Operator — the most senior operational role in the AOS structure. Department leads each oversee their own agent. Humans handle judgment calls and escalations. Agents handle execution.
How we're building
The behavioral health software industry is full of products built by people who have never run a treatment center. We're going the other direction.
AOS sits on top of the systems a facility already runs — Navix EMR, Navix CRM, your billing system, your lab integrations, your communication tools. The intelligence is the layer that makes them act as one.
Every release is shaped by what operators are telling us. Pilot programs are co-development partnerships, not user testing. The roadmap is your roadmap.
The job changes. Department leads stop doing the work and start managing the agent that does it. Judgment calls, edge cases, and strategy stay human — the rest gets automated.
From today to tomorrow
Run your practice or facility on Navix EMR + CRM with NavixScribe and the AI suite. Every customer is shaping what comes next.
See the platformRevenue cycle automation, the Authorizations Assistant, the VOB Agent, the Treatment Plan Generator — already live or shipping now.
See AI toolsFull AI operating system deployed in pilot facilities — CEO mobile interface, Master Operator Agent, and operational agents running across every department.
Get in touchPilot programs are limited. We're working with forward-thinking operators who want to shape what behavioral health software looks like five years from now.
Specific timelines and partner names will be announced as pilots reach milestones.