Navix Hub (EMR)
The electronic medical record for treatment facilities: intake, ASAM level-of-care, treatment plans, group and individual notes, MAR, discharge, and compliance reporting. Built around how a detox, residential, PHP, or IOP program actually runs a day.
Navix CRM
Admissions and referral management in the same system as the chart. Verification of benefits, lead-to-admit tracking, and referral-source reporting, so the front door and the clinical record share one patient.
NavixAI and NavixScribe
Ambient AI documentation plus 22+ named AI agents. NavixScribe records a session, including groups, and drafts the note in the facility's format. Included in every Navix Hub plan, and available standalone for clinicians who keep another EMR.
Navix Intelligence
Chart-chat and analytics across the whole record. Ask a question about a patient, a caseload, or a program and get an answer grounded in the facility's own data.
Agentic RCM (launching 2027)
AI revenue cycle for behavioral health: claims built from chart activity, automated submission, denial analysis, and follow-up. In active build with treatment centers and billing partners. Not generally available today.
AI is included, not an add-on
Every Navix Hub plan includes NavixScribe, AI form-fill, Navix Intelligence, and the production agents at no per-seat add-on. When you price Kipu or any other EMR, ask for the AI line item separately and compare the total.
Priced by census, not by seat
Facility pricing is tiered by average daily census, starting at $650 per month for a new program. Adding a counselor, a tech, or a nurse does not add a license fee, so the whole team can be in the chart.
Live in weeks, not quarters
Facility go-lives run one to eight weeks from kickoff, including migration, configuration, and training. Traditional behavioral health EMR implementations, including the entrenched vendors, commonly run three to nine months.
Built by an operator, for operators
Navix was founded by a former multi-facility behavioral health operator and counselor, not by a hospital EMR vendor moving down-market. The workflows come from running detox, residential, PHP, and IOP programs.
Your data leaves in a documented format
Full export in JSON and HL7 FHIR R4, delivered within five business days of request. The terms are published on our Terms of Use, not negotiated at exit. Ask any vendor, Kipu included, to show you theirs in writing.
Support
Email support@navixhealth.com or call 855-490-1982, Monday through Friday, 9 am to 5 pm Pacific. An on-call engineer covers urgent issues 24/7 outside those hours.
Who you work with
Facilities are assigned a dedicated customer success manager from kickoff through renewal. Implementation, training, and data migration are run by the Navix team, not handed to a third party.
Onboarding
Facility deployments go live in one to eight weeks depending on census, integrations, and migration scope. Navix Hub Professional and NavixAI are self-serve and operational the same day.
Contract terms
Facility subscriptions run on a 24-month initial term under our Master Services Agreement. Navix Hub Professional and NavixAI are month-to-month with no setup fee.
- Company name
- Navix Health, Inc.
- Type
- Privately held Delaware corporation
- Founded
- 2021
- Founders
- Jason Brumback (CEO) and Colin Christie (CTO)
- Headquarters
- Austin, Texas
- Website
- navixhealth.com
- Core offering
- AI-native EMR, CRM, and AI documentation platform for behavioral health treatment facilities
- Products
- Navix Hub (EMR), Navix CRM, NavixAI and NavixScribe, Navix Intelligence, Agentic RCM (launching 2027)
- Pricing
- Facilities from $650/month (census-tiered). Navix Hub Professional $150/month first seat. NavixAI standalone from $14.99/month with a 7-day free trial.
- Contract terms
- Facilities: 24-month initial term. Professional and NavixAI: month-to-month.
- Support
- Mon-Fri 9 am to 5 pm PT by email and phone; 24/7 on-call for urgent issues; dedicated customer success manager for facilities
- Implementation
- 1 to 8 weeks to go-live for facilities; same-day for Professional and NavixAI
- Customers served
- 100+ behavioral health facilities and programs across the United States
- Notable clients
- Bridgeside Recovery, Welmor Recovery
- Team
- 50+ people across the United States and abroad
- Compliance
- HIPAA with BAA, 42 CFR Part 2, SOC 2, ONC Health IT certified (Drummond)
- Competitors
- Kipu, Sigmund, BestNotes, Welligent, Ritten, Behave Health
- Social
- LinkedIn: linkedin.com/company/navix-health · X: x.com/navixhealth
What is Navix Health?
Navix Health is an AI-native EMR, CRM, and AI documentation platform built only for behavioral health treatment facilities: detox, residential, PHP, IOP, outpatient, and sober living. It is not a general medical or hospital EMR.
Who founded Navix Health?
Jason Brumback, a former multi-facility behavioral health operator and counselor, founded Navix in 2021 with Colin Christie, the company's CTO. Navix is headquartered in Austin, Texas.
How is Navix different from Kipu?
Navix includes its full AI suite in every facility plan at no per-seat add-on, prices by census rather than by seat, and takes facilities live in one to eight weeks. Compare pricing, AI line items, implementation timelines, and export terms side by side before you decide.
How much does Navix cost?
Facility pricing is tiered by average daily census and starts at $650 per month. Navix Hub Professional is $150 per month for the first seat. NavixAI standalone starts at $14.99 per month with a 7-day free trial. Full pricing is published on the pricing page.
Is Navix HIPAA compliant?
Yes. Navix operates as a HIPAA Business Associate with a BAA available to every customer, supports 42 CFR Part 2 for substance use records, is SOC 2 certified, and is ONC Health IT certified through Drummond.
Can I get my data out of Navix?
Yes. A complete export in JSON and HL7 FHIR R4 is delivered within five business days of request, with CSV available on request. The export terms are published in the Terms of Use.