Comparison · Updated May 2026

Navix vs Sunwave.

Sunwave is an all-in-one behavioral health platform for substance-use treatment programs — EMR, CRM, and billing in one suite. Navix differentiates on AI agent depth, open developer platform, and the AOS autonomous roadmap.

AI-native baseNavix

22+ named agents · REST API + MCP · AOS roadmap

architectural splitDepth of AI vs breadth of suiteNamed agents and open APIs vs all-in-one BH platform
All-in-one BH suiteSunwave

EMR + CRM + billing bundled · SUD-program focus

The TL;DR · three reasons

Why facilities choose Navix.

Sunwave covers EMR, CRM, and billing in one suite. Navix differs in how deep the AI layer goes, how open the developer platform is, and where the product is headed next.

  1. 0122+ named agents

    Named-agent depth, not isolated AI features

    Navix ships 22+ named AI agents spanning the Documentation Suite, Intelligence Layer, Compliance Agent, Authorizations Assistant, and Automation Engine — each with a defined scope, audit trail, and human-in-the-loop checkpoint. Sunwave offers AI features; depth and agent inventory differ.

  2. 02REST + MCP

    Open developer platform

    Public REST API at api.navixhealth.com plus MCP servers so any AI agent — Claude, ChatGPT, Cursor, custom — can read Navix data and execute Navix actions. Confirm public API and MCP scope with Sunwave.

  3. 03AOS · summer 2026

    Forward roadmap: Navix AOS

    Autonomous Operating System for behavioral health facilities — documentation, compliance, scheduling, and ultimately billing running continuously with humans supervising. Previewing summer 2026. No comparable autonomous roadmap announced by Sunwave.

Feature comparison · 12 dimensions

Navix vs Sunwave, side by side.

Comparison is based on publicly available information about Sunwave and Navix product capabilities at time of publishing. Confirm current capabilities directly with each vendor.

Navix8 / 12
SSunwave0 / 12
DimensionNavixSunwave
  • Named AI agents (autonomous workflows)22+ named agents shipping today plus a Command Center agentic interface.AI features available. Confirm named-agent inventory with vendor.
  • AI scribe (multi-format notes)NavixScribe across SOAP, DAP, BIRP, GIRP, SIRP. Group sessions produce per-participant notes.AI scribe available. Confirm note-format coverage with vendor.
  • AI form-fill on custom forms (setup required)Zero per-field mapping. Any custom Navix form auto-fills day one.Template-based. Confirm per-field mapping requirements with vendor.
  • All-in-one platform (EMR + CRM + billing)Yes. CRM + EMR + 22+ AI agents in one log-in, one bill. Agentic RCM is on the roadmap.Yes. Sunwave bundles EMR, CRM, and billing. Architectural differences sit elsewhere.
  • Integrated admissions CRMYes. Lead routing, multi-location pipeline, marketing attribution. Included with the platform.Yes. Sunwave includes a CRM module. Confirm pipeline, attribution, and multi-location scope.
  • ASAM and LOCUS-aware UR automationAuthorizations Assistant builds UR drafts from chart data plus assessments.UR documentation supported. Automation depth varies.
  • Public REST API plus MCP servers (third-party AI agents)Yes. api.navixhealth.com plus MCP for Claude, ChatGPT, Cursor, custom AI agents.Integration surface varies. MCP support not standard in this category — confirm with vendor.
  • Native iOS plus Android appsYes. Encounter capture and sync to chart.Mobile coverage varies. Confirm with vendor.
  • 42 CFR Part 2 (SUD privacy) nativeFirst-class. Consent tracking, redisclosure controls, and audit trail built into the chart model.Substance-use treatment focus. Confirm 42 CFR Part 2 implementation depth with vendor.
  • Implementation time1 to 8 weeks for facility deployments.Timeline varies by complexity.
  • Forward roadmapNavix AOS. Autonomous Operating System for facility operations. Preview summer 2026. Only Navix has one.Confirm forward autonomous roadmap with vendor.
  • Pricing transparencyTiered by Average Daily Census. $650/mo Startup tier; intro rate locked in.Custom quote.
Sunwave at all-in-one BH suite breadth · Navix at AI-native depth, open developer platform, and autonomous-roadmap reach
Switching from Sunwave

What migration actually looks like.

If you are on Sunwave and considering Navix, customer success handles data migration, integration mapping, and clinician training during onboarding. We export your charts, transform them into Navix's data model, and import in parallel while you continue running Sunwave.

  • 1 to 8 weeks end to end
  • Parallel running included
  • Cut over once you are confident
  1. Week 1

    Export + mapping

    Customer success handles data migration, integration mapping, and clinician training during onboarding. Charts export and map into Navix's data model first.

  2. Week 2–4

    Parallel import

    Charts import in parallel while you continue running Sunwave. Core migration work happens without forcing immediate cutover.

  3. Week 4–6

    Training + validation

    Teams validate chart workflows, admissions flow, billing handoff, and AI-assisted operations before launch.

  4. Week 6–8

    Confidence cutover

    Once you are confident, we cut over. Most facility migrations take 1 to 8 weeks end-to-end including parallel running.

Between Navix and Sunwave?

See Navix on your facility's data. 30 minutes. Same workflow you run today.

We'll walk through admissions, EMR, billing, and AI in the same workflow your team runs today, then show the modern version built around named agents, an open developer platform, and the AOS autonomous roadmap.

  • 22+ named AI agents shipping today
  • Public REST API + MCP servers
  • Navix AOS preview · summer 2026