Recommended specs for running Navix
Navix is a browser-based EMR, CRM, and AI platform — a lot of software running live in your browser. These are the specs that keep it fast. The short version: a fully updated Chromium browser, enough memory, and a solid connection matter far more than a fancy graphics card.
- BrowserA fully updated Chromium browser (Chrome or Edge)
- Memory16 GB RAM (8 GB minimum)
- ProcessorA modern quad-core CPU (Apple M1+ / Intel i5 10th-gen+)
- Internet50+ Mbps, wired or strong Wi-Fi
Use a fully up-to-date Chromium browser
Navix is built and tested for Chromium-based browsers — Google Chrome and Microsoft Edge are the recommended choices (Brave and other Chromium browsers also work). Keep it updated to the latest version: Chromium browsers auto-update, but a quick restart applies pending updates. Chromium gives the most reliable experience for the AI scribe and live AI features.
Minimum & recommended specs
| Component | Minimum (will run) | Recommended (best experience) |
|---|---|---|
| Web browser | A current Chromium-based browser — latest Google Chrome or Microsoft Edge | Fully up-to-date Chrome or Edge (Chromium), with hardware acceleration enabled |
| Operating system | Windows 10 (64-bit) · macOS 12 Monterey · current ChromeOS | Windows 11 · macOS 13 Ventura or newer · current ChromeOS |
| Processor (CPU) | Quad-core — Intel Core i5 (8th gen+), AMD Ryzen 5, or Apple M1 | Apple M-series (M1 or newer), Intel Core i5/i7 (10th gen+), or Ryzen 5/7 |
| Memory (RAM) | 8 GB | 16 GB |
| Graphics | Integrated graphics with hardware acceleration on — no dedicated GPU needed | Integrated graphics (Apple, Intel Iris, AMD) — a discrete/gaming GPU adds no benefit |
| Storage | SSD with a few GB free | SSD (not a spinning hard drive) |
| Display | 1366 × 768 | 1920 × 1080 (Full HD) or higher; dual monitors for admissions/billing |
| Internet | 25 Mbps down / 5 Mbps up, under ~100 ms latency | 50–100 Mbps down / 10+ up, wired or strong 5 GHz Wi-Fi |
| Microphone (AI scribe) | Any working built-in or USB microphone | External USB or conference mic for group sessions; headset for telehealth |
Not supported: Internet Explorer · Windows 7 and Windows 8 · macOS 11 (Big Sur) and older · Outdated browser versions (more than a couple releases behind).
Why these specs
Navix runs in your browser
The EMR, CRM, dashboards, and 22+ AI agents all run as a live web application. That means your browser, memory, and processor do real work — an old browser or a machine low on RAM is the usual reason Navix feels slow.
You do NOT need a fancy graphics card
Because Navix is a web app, a discrete or “gaming” GPU makes no meaningful difference. What matters is RAM, a modern CPU, and having your browser’s hardware acceleration turned on (it usually is by default). Don’t buy a GPU to speed up Navix — add RAM or update your browser instead.
The AI scribe needs a little headroom
Recording 1:1 and group sessions in the browser uses CPU and memory while everything else keeps running. A modern quad-core CPU with 16 GB of RAM and a good microphone gives the cleanest, most accurate notes — especially for group sessions.
Buying a new computer? Recommended Macs
On a Mac, choose 16 GB of memory (RAM) when you buy — Apple Silicon memory is built in and can’t be added later. It’s the upgrade that matters most for Navix, and worth it over the base 8 GB.
MacBook Air (Apple Silicon)
16 GB RAMThe sweet spot — light, silent, all-day battery, and plenty fast for Navix.
Mac mini (Apple Silicon)
16 GB RAMApple’s most affordable Mac. Pair it with any monitor, keyboard, and mouse.
MacBook Pro 14” (M-series Pro)
16–24 GB RAMFor clinicians who keep many tabs, dashboards, and telehealth open at once.
iMac or Mac Studio
16 GB+ RAMLarge screen(s) for admissions and revenue-cycle teams.
- Choose Apple Silicon (an M-series chip — M1 or newer). Any Apple Silicon Mac runs Navix beautifully.
- Avoid older Intel-based Macs — they’re nearing the end of macOS and browser support.
- 256 GB of storage is fine since Navix lives in the cloud; 512 GB adds comfortable headroom.
Prefer Windows or a Chromebook?
Business laptop — Dell Latitude/XPS, Lenovo ThinkPad, HP
16 GB RAM, SSDWindows 11, recent Intel Core Ultra / Core i5 (12th gen+) or AMD Ryzen 5.
Recent business/Plus Chromebook
8 GB RAM (16 GB better)Runs current ChromeOS + Chrome; great low-cost option for lighter use.
Models refresh every year — the guidance that stays constant: Apple Silicon (or a current Windows 11 / ChromeOS machine), 16 GB of RAM, and an SSD. Navix doesn’t benefit from a dedicated graphics card.
Is your computer ready?
- 1
Check your browser
Open Chrome or Edge and confirm it’s up to date (Chrome: menu → Help → About Google Chrome). Updating is the single most common fix.
- 2
Check your RAM
Windows: Task Manager → Performance → Memory. Mac: → About This Mac. If you’re at 8 GB and Navix feels heavy with other apps open, 16 GB is the upgrade that helps most.
- 3
Turn on hardware acceleration
In Chrome: Settings → System → “Use graphics acceleration when available.” In Edge: Settings → System and performance. Restart the browser after enabling.
- 4
Test your internet
Run a speed test on the same network and device you use Navix on. Aim for 50+ Mbps down and 10+ up, with low latency. A wired connection beats Wi-Fi for reliability.
Running slow? Try these first
- Update your browser to the latest version, then restart it.
- Close tabs and apps you aren’t using — each open tab consumes memory.
- Use a wired connection, or move closer to the router / use 5 GHz Wi-Fi.
- Restart your computer if it’s been running for days.
- Keep hardware acceleration enabled in your browser settings.
For IT & facility administrators
For multi-clinician facilities, plan bandwidth for everyone working at once and make sure Navix isn’t blocked by your firewall or web filter.
Bandwidth by team size
- 1–5 concurrent users25–50 Mbps
- 5–20 concurrent users100 Mbps
- 20+ users / multiple telehealth streams200+ Mbps, business-class
Allowlist these domains
navixhealth.comapp.navix.ainavix.ai
- Allow microphone access in the browser for clinicians using the AI scribe.
- If you use a web content filter or proxy, allowlist the domains above (and their subdomains) so the app and AI features load.
- Wired ethernet at clinician workstations is more reliable than Wi-Fi for charting and telehealth.
Frequently asked
- What are the recommended computer specs for Navix?
- For the best experience Navix recommends the latest Chrome or Edge browser, 16 GB of RAM, a modern quad-core CPU (Apple M1 or newer, or Intel Core i5 10th-gen or newer), an SSD, a 1080p display, and a 50+ Mbps internet connection. The minimum to run Navix is 8 GB of RAM, Windows 10 or macOS 12, and 25 Mbps internet.
- Which browser should I use with Navix?
- Use a Chromium-based browser kept fully up to date — Google Chrome or Microsoft Edge are recommended and tested (Brave and other Chromium browsers also work). A current Chromium browser gives the most reliable experience for the AI scribe’s in-browser audio capture and Navix’s live AI features. Keep it on the latest version; restarting the browser applies pending updates.
- Do I need a graphics card (GPU) to run Navix?
- No. Navix is a browser-based web application, so a dedicated or gaming GPU provides no benefit. Integrated graphics (Apple M-series, Intel Iris, or AMD) with your browser’s hardware acceleration turned on is all that’s needed. If Navix is slow, add RAM or update your browser rather than buying a GPU.
- Why does Navix run slowly on my computer?
- The most common causes are an out-of-date browser, too little RAM (especially with many tabs or apps open), a slow or unstable internet connection, or browser hardware acceleration being turned off. Updating your browser, closing unused tabs, and ensuring 16 GB of RAM resolve the large majority of slowness.
- What internet speed does Navix need?
- A single clinician should have at least 25 Mbps down / 5 Mbps up; 50–100 Mbps is recommended. Facilities should plan for roughly 100 Mbps for 5–20 concurrent users and 200+ Mbps for larger teams or multiple simultaneous telehealth streams.
- Which Mac should I buy for Navix?
- Any Apple Silicon Mac (M-series, M1 or newer) runs Navix well — a MacBook Air with 16 GB of RAM is the sweet spot for most clinicians, and a Mac mini with 16 GB is a great low-cost desktop for front-desk and billing. The most important choice is memory: pick 16 GB at purchase, because Mac RAM is built in and can’t be upgraded later. You do not need a MacBook Pro or any dedicated graphics — Navix is a web app.
- Does Navix work on a Mac and on Chromebooks?
- Yes. Navix runs on macOS 12 Monterey or newer (Apple M-series Macs are excellent for it), on Windows 10/11, and on current ChromeOS devices — all through the latest Chrome or Edge browser.
Still running slow?
If your computer meets these specs and Navix still feels sluggish, our team can help diagnose it.
