New · Telehealth, end to end

Telehealth groups that run themselves — from schedule to signed note.

Navix Sessions is the end-to-end telehealth platform for behavioral health groups. It schedules every group automatically, texts clients reminders with one-tap join links, gives them a portal to see their schedule and book their own therapist and medical appointments — then transcribes the group and writes a payer-ready note for every attendee. The whole loop, on one record.

What Sessions does

The four jobs your telehealth stack never finished.

01

Scheduling that runs itself

Sessions schedules all of your groups automatically — recurring group calendars, therapist and provider availability, and every enrolled client on the right roster. The coordinator stops being the scheduling system.

02

Reminders clients actually see

Automatic SMS reminders carry the telehealth link itself — clients tap the text and they're in the group from their phone. No portals to hunt through, no lost links, no-show rates falling accordingly.

03

A portal clients can drive

In the client portal, clients see their full schedule and book their own time with their therapist or medical provider — individual sessions scheduled by the client, not through three phone calls.

04

Notes that write themselves — in the format payers want

Sessions transcribes the telehealth group and writes an individual group note for every attendee, in a group-note format engineered against what payer utilization review is requiring in 2026 — refined through real-world review with major national commercial plans and Medicaid programs.

End to end

One loop, seven steps, zero re-entry.

01

Groups get scheduled

Recurring group calendars build themselves from your program schedule — every enrolled client, every group, every week.

02

Reminders go out

SMS reminders with the join link, sent automatically on your cadence. Clients tap the link and open the session from their phone.

03

Clients join and self-manage

One-tap telehealth join; the portal shows every upcoming session, and clients book individual time with their therapist or medical provider directly.

04

The session is transcribed

Sessions captures the telehealth group as it happens — the facilitation, the participation, the clinical content.

05

Group notes write themselves

An individual, payer-ready note per attendee, generated from the session — attendance-linked, format-correct, queued for clinician review and signature.

06

Attendance logs itself

Every join is captured automatically and flows into the Navix attendance tracker and dashboard — attendance-linked to the notes and the claims, with nobody keeping a spreadsheet.

07

The chart and the claim agree

Notes land on the Navix record alongside attendance and authorizations — so what was delivered, documented, and billed is the same thing.

Questions

Straight answers.

What is Navix Sessions?

Navix Sessions is Navix Health's end-to-end telehealth platform for behavioral health groups: automated group scheduling, SMS reminders with one-tap join links, a client portal with self-scheduling for individual therapist and medical appointments, in-session group transcription, and automatically written group notes for every attendee — all on the Navix record.

Does Sessions really write the group notes?

Yes. Sessions transcribes the telehealth group and generates an individual note per attendee, in a group-note format engineered against what payer utilization review teams — across major national commercial plans and Medicaid programs — are requiring in 2026. Clinicians review and sign; they don't start from a blank page.

What makes the group note format 'payer-ready'?

The format was built against real utilization review criteria and refined through actual payer review — individualized content per attendee (not copy-paste group summaries), attendance linkage, clinical skill and intervention documentation, and the medical-necessity language UR reviewers look for. Cookie-cutter group notes are among the most common documentation findings in behavioral health audits; Sessions is designed to make every note individually defensible.

Can clients schedule their own appointments?

Yes. In the client portal, clients see their complete schedule — groups and individual sessions — and can book time directly with their therapist or medical provider. Reminders and telehealth links follow automatically.

What kinds of telehealth groups does Sessions support?

Any behavioral health telehealth group — IOP and PHP group programming, process groups, psychoeducation, DBT and CBT skills groups, family and multi-family groups, and alumni groups. If it runs as a virtual group, Sessions can schedule it, remind for it, run it, transcribe it, and document it.

How much does Navix Sessions cost?

Sessions is usage-priced at $0.10 per telehealth minute — $6 per hour of group time — billed on actual usage. It's the one metered product in the Navix platform, priced transparently because real infrastructure runs underneath every minute: the telehealth session itself, live transcription, and the AI that writes the notes. A 90-minute group with ten attendees costs $9 in Sessions — against the hours of coordinator scheduling, reminder chasing, and clinician documentation it replaces.

Is Sessions part of the Navix AI bundle?

Sessions runs on the same Navix record as the EMR, CRM, and AI bundle, but it's priced separately on usage ($0.10/minute) because live telehealth, transcription, and LLM compute carry real per-minute infrastructure cost. The rest of the Navix AI bundle remains included in every Hub tier with no per-seat add-ons — Sessions is the one place you pay for exactly what you use, at a published rate.

Does Sessions track attendance?

Automatically. Every join is logged, attendance flows into the Navix attendance tracker and attendance dashboard, and each generated group note is attendance-linked — so the group that ran, the people who attended, the notes that document it, and the claims that bill it all agree without anyone keeping a spreadsheet.

More from Navix

One platform behind it.

Run your next group on Sessions.

Bring your gnarliest group — a 10-person IOP process group, a multi-family session — and watch it get scheduled, reminded, joined, transcribed, and documented end to end.

HIPAA-compliant · $0.10/minute, billed on usage · Payer-engineered documentation