VOB (Verification of Benefits)

VOB is the process of confirming a prospective patient's insurance coverage before treatment begins. It establishes whether the payer covers the proposed service, in-network or out-of-network status, deductible and co-insurance amounts, prior authorization requirements, and any coverage limits. Manual VOB historically takes 2–4 hours per patient. Navix's VOB Agent automates the lookup across payer portals.