If you've searched for Alleva's pricing, you've found what everyone finds: it isn't published. Like most behavioral health EMR vendors, Alleva prices by quote, after a sales conversation, shaped by your program type, size, and module mix.
That's the category norm, not a knock on Alleva specifically. But it puts the burden on you to understand how pricing in this category is built, so the quote you receive matches the bill you eventually pay. This is the decoder. (We build a competing platform and price differently β we'll be transparent about that at the end. The full mechanics of quote-based EMR pricing are in our companion piece on Kipu's pricing; here's the short version applied to an Alleva evaluation.)
Three reasons, common across the category: pricing genuinely varies with program size and modules; quote-based pricing lets vendors price to the buyer; and unbundled add-ons keep the base number attractive. None of this is illegitimate β but it means the starting price you hear early in a sales cycle is rarely the total you pay in year two.
- Pricing basis. Per seat, per bed/census, or per module β know which, because it defines how your cost grows. Seat-based pricing means every hire raises the bill.
- Modules and add-ons. CRM, billing/RCM, telehealth, outcomes, family/client app features β confirm what's core versus add-on in writing.
- Implementation and training fees. One-time, and often material. Get them quoted separately from recurring costs.
- Per-location charges. Multi-site operators: confirm how each location is counted and billed.
- Escalators. Ask what the price is at renewal, not just at signature.
- The AI line. The big one in 2026. Where AI scribing and automation are priced per seat, the AI can become the largest invoice line by year two β it scales with headcount, exactly when AI should be making each hire more leveraged, not more expensive.
Ask for one page, in writing: base + every module you actually need + implementation + per-location costs + AI add-ons at your year-two headcount + the renewal escalator. If a vendor won't produce that page, that's information too. Then compare vendors on the only number that's real: fully-loaded, three-year total cost of ownership β and weigh it against what's automated at that price, because an EMR whose AI writes the notes and drafts the UR is buying back payroll hours that a cheaper base subscription isn't.
- Per location per month by Average Daily Census β separate ladders for inpatient/residential/detox and outpatient/PHP/IOP/virtual.
- The full AI bundle included in every tier β NavixScribe, AI form-fill, chart intelligence, agentic workflows. No per-seat AI add-ons; hiring doesn't raise the AI bill.
- $650/month Startup tier for new facilities of any size.
- Implementation in 1β8 weeks, and the ADC table you see under NDA is the one on your order form.
See the pricing model, the AI-included breakdown, or β if you're weighing the two platforms directly β the Navix vs Alleva comparison and the Alleva alternatives roundup.
This article describes general behavioral health EMR pricing structures for educational purposes. It does not state or represent official pricing for any third-party product. For current Alleva pricing, contact Alleva directly.
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