Sunwave doesn't publish pricing — its all-in-one CRM + EMR + billing platform is quote-based like most of the category. Here's how all-in-one pricing is structured, the questions that surface the real total, and how Navix's published model compares.
Sunwave's pitch is one vendor for the whole stack — CRM, EMR, and billing in a single platform for substance-use treatment. Its pricing, like most of the category, is not published: quotes come after sales conversations, shaped by your programs, census, and scope.
So here's the decoder for evaluating an all-in-one quote — Sunwave's or anyone's. (We build the competing AI-native all-in-one and publish our model; contrast at the end. The full anatomy of quote-based EMR pricing lives in our Kipu pricing breakdown.)
"All-in-one" describes the product, not the invoice. All-in-one platforms still commonly price by layer (CRM vs EMR vs billing), by seat or census, and by module — and there's a wrinkle specific to billing-strong platforms worth underlining:
Revenue-cycle components are sometimes priced as a percentage of collections rather than flat subscription. That model can look cheap at low census and become the most expensive line in the building at scale — a percentage of a growing number grows. Whatever any vendor quotes you, get the RCM pricing basis in writing: flat, per-claim, or percentage-of-collections, and at what rate.
Then normalize every vendor to one number: fully-loaded, three-year total cost of ownership at your projected scale — and weigh it against what's automated at that price. An AI-native platform whose agents write the notes, verify benefits, and draft the UR is displacing payroll hours that a cheaper subscription leaves on your P&L.
See the pricing model, the AI-included breakdown, the head-to-head Navix vs Sunwave comparison, or the Sunwave alternatives roundup.
This article describes general behavioral health EMR pricing structures for educational purposes. It does not state or represent official pricing for any third-party product. For current Sunwave pricing, contact Sunwave directly.
