Navix Sessions runs behavioral health telehealth groups end to end — automated group scheduling, SMS reminders with one-tap join, a client portal with self-scheduling, in-session transcription, and payer-ready group notes written automatically for every attendee.
Telehealth groups are the workhorse of modern behavioral health — and the most under-tooled workflow in the building. The scheduling lives in a spreadsheet, the reminders are a coordinator's morning, the join links get lost in email, and after a 90-minute group with ten attendees, a clinician owes ten individual notes that payers will actually scrutinize.
Today we're introducing Navix Sessions — the end-to-end telehealth platform for behavioral health groups. Not a video link bolted onto a calendar: the entire loop, automated, on one record.
Scheduling runs itself. Sessions schedules all of your groups — recurring calendars built from your program schedule, every enrolled client on the right roster, therapist and provider availability handled. The coordinator stops being the scheduling system.
Reminders clients actually see. Automatic SMS reminders carry the telehealth link itself. Clients tap the text and they're in group, from their phone. No portal scavenger hunts, no "I never got the link."
A portal clients can drive. Clients see their complete schedule — every group, every individual session — and book their own appointments with their therapist or medical provider directly in the portal.
The group transcribes itself. Sessions captures the telehealth session as it happens — the facilitation, the participation, the clinical content.
The notes write themselves — in the format payers want. This is the part clinicians will feel first. Sessions generates an individual group note for every attendee, in a group-note format engineered against what payer utilization review is actually requiring in 2026 — refined through real-world review with major national commercial plans and Medicaid programs. Individualized content per attendee, attendance-linked, medical-necessity language in place. Clinicians review and sign; nobody starts from a blank page at 9pm.
Attendance logs itself. Every join is captured automatically and flows into the Navix attendance tracker and dashboard — attendance-linked to the notes and the claims, with nobody keeping a spreadsheet.
The chart and the claim agree. Because Sessions runs on the Navix record, the group that was delivered, the notes that document it, the attendance that supports it, and the claim that bills it are all the same data — which is exactly what survives an audit and exactly what utilization review rewards.
Two numbers explain Sessions. First, group documentation is the heaviest charting burden in IOP and PHP — a single day of groups can generate dozens of individual notes, and it's precisely where documentation time drives clinician burnout. Second, cookie-cutter group notes — identical text pasted across attendees — are among the most common payer-audit findings in behavioral health, and they put paid claims at risk retroactively.
The fix isn't a better video platform or a better note template. It's the whole loop on one system: if the platform runs the schedule, sends the reminders, hosts the session, and hears the group, then it can write ten individually defensible notes — and the clinician's job becomes clinical judgment, not typing.
Sessions is usage-priced at $0.10 per telehealth minute — $6 per hour of group time — billed on what you actually use. It's the one metered product in the Navix platform, and we're publishing the rate because we priced it the way we wish this industry priced everything: transparently, anchored to the real infrastructure underneath every minute (the telehealth session, live transcription, and the AI writing the notes).
Run the math against the human capital it replaces. A 90-minute group with ten attendees costs $9 in Sessions. The old way, that same group carried a coordinator's scheduling and reminder work, ten individual notes at 10–15 clinician-minutes each, and attendance re-entered by hand — hours of loaded staff cost against nine dollars. That's the trade.
Sessions runs on the same record as the EMR, the CRM, and the AI bundle — which itself remains included in every Hub tier. It's built for every virtual group a program runs — IOP and PHP programming, process and skills groups, family and multi-family sessions, and alumni groups.
Explore Navix Sessions → — or book a demo and bring your hardest group. We'll run it end to end: scheduled, reminded, joined, transcribed, documented.
