Every Navix facility can now stand up its own branded client and alumni app in minutes, powered by Cuepri — the AI-native care experience platform. Structured post-discharge check-ins, risk flags, a living alumni community, and accreditation-ready documentation, all connected to the Navix clinical record.
Nashville, TN — June 2026. Navix Health, the AI-native EMR, CRM, and RCM platform built exclusively for behavioral health treatment facilities, today announced a partnership with Cuepri, the AI-native care experience platform for behavioral health. Through the partnership, any Navix facility can launch its own branded client and alumni app, in its own name and colors, with no build project, no setup fee, and nothing to maintain.
Most facilities know that what happens after discharge determines whether treatment worked. Few have the infrastructure to act on it. Alumni programs run on spreadsheets, group texts, and a coordinator's memory. The apps that exist have been too expensive, too slow to deploy, and disconnected from the clinical record — so follow-up data lives in one place and the chart lives in another. When the Joint Commission or the state asks how the facility followed up with each discharged client, the answer gets reconstructed by hand.
And the moment a client walks out the door, the relationship usually goes quiet — right as the highest-risk window opens. Navix and Cuepri are closing that gap with one connected system that keeps the facility and the client in contact long after the last session.
A branded app, live in minutes. Each facility gets its own client and alumni app carrying its name and branding. No development timeline, no setup fee. A facility that has never run a formal alumni program can invite hundreds or thousands of past clients on day one.
A living alumni community, not a contact list. Facilities message alumni one-to-one, broadcast to the whole community, and schedule events with RSVPs — replacing the patchwork of texts, email blasts, and Facebook groups coordinators juggle today. The community becomes a place alumni actually come back to, and a steady source of referrals and proof for the next prospective family.
Early signal when an alumnus is struggling. Alumni receive conversational check-ins at 7, 30, 60, 90, and 180 days post-discharge, with later check-ins focused on quality of life. When a response shows someone needs outreach, the clinical team sees a flag and can open an easy path back to care before a setback becomes a relapse.
One system with the clinical record. When a client is discharged in Navix, they move into alumni mode automatically. Contacts, messages, survey results, and risk flags flow back into the facility's outcomes view in Navix. The team never works in a separate tool, and the client carries one app from admission through alumni life.
Documentation that builds itself. Every contact and survey response is captured automatically, giving facilities a complete, timestamped record of post-discharge follow-up for Joint Commission, CARF, and state reviews. No spreadsheet reconstruction.
The alumni experience is where most facilities will feel this first, but it is one deployment of a bigger platform. Cuepri is the care experience platform behavioral health has been missing, and the same app that carries alumni can run in-care, post-care, or across the whole journey. In treatment, Cuepri's between-session check-ins surface the 167 hours each week that clients live outside the session, feed structured signal and client quotes into the clinical record, and strengthen utilization review with the client's own voice. Post-discharge, that same relationship keeps going. A facility can start with the alumni app today and extend Cuepri deeper into care whenever it is ready, all in one branded experience the client never has to leave.
It is built to be infrastructure operators can rely on. Cuepri works with any modern EMR, and the integration with Navix — an AI-native platform built for exactly this — runs especially deep. Facilities get one continuous, mission-critical client experience they can build their program on, whatever the rest of their stack looks like.
"Every operator knows the alumni program matters, and almost no one has the tooling to run one well. What Cuepri built removes every excuse. It costs a fraction of the legacy alumni apps, launches in minutes, and because it runs as one system with Navix, the follow-up data lands in the same record the clinical team already works in. Discharge stops being the end of the chart and becomes the start of the outcomes story."
— Jason Brumback, CEO and Founder of Navix Health
"Recovery does not end at discharge, and neither should the relationship between a facility and the people it serves. The alumni app is the front door for a lot of facilities, and it is a powerful one, but Cuepri is the care experience platform underneath it. The same branded app can run in-care, post-care, or both, and it works with any modern EMR. Navix is among the most capable AI-native platforms we have worked with, which is why this integration runs so deep. Together we give operators one continuous relationship with every client they treat, in their own brand, landing in the chart the moment it matters."
— Faris Sweis, Co-Founder and CEO of Cuepri
For facilities, the combined offering delivers a defensible path to better outcomes and stronger operations: earlier identification of alumni at risk, a documented re-admission path back to care, accreditation-ready follow-up records, a more engaged and referral-generating alumni community, and outcomes data that strengthens payer conversations. Priced low enough to replace the patchwork most facilities use today, it removes the budget barrier that has kept alumni apps out of reach for all but the largest operators. And because it is one platform rather than a point tool, the alumni app is a starting line, not a ceiling.
The branded alumni app is available to Navix Health customers now. Facilities can request access through their Navix account team, and can extend Cuepri into in-care use whenever they are ready.
Navix Health is the AI-native EMR, CRM, and RCM platform built exclusively for behavioral health treatment facilities, including detox, residential, PHP, IOP, outpatient, and sober living settings. Built by a licensed clinician and multi-facility operator, Navix unifies the clinical record, admissions, and revenue cycle in one platform where AI handles documentation, treatment planning, and compliance work. Learn more at navixhealth.com.
Cuepri is the AI-native continuous care experience platform for behavioral health. One branded app, in the facility's own name, carries every client from intake through treatment and into life as part of an engaged alumni community, and it deploys in-care, post-care, or across the entire journey. Cuepri deepens client engagement, turns everyday moments into clinical intelligence, and keeps clients connected to care longer — for outcomes that facilities can measure, payers will fund, and clinicians can stand behind. Learn more at cuepri.com.
Media contact: connect@navixhealth.com
